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BPO / KPO SERVICES

VIRTUAL - HELP

Virtual-help enables you to test-drive our world-class customer support services at a nominal cost, so that you can experience first hand our superior service delivery standards. Sphinx Lelogix’s experience and unique account management structure - the Client Help Team, places us in a unique position to support your customer service requirements in a seamless manner. Our success to date stems from our approach whereby our client servicing organization works in synchronization with our operations team to facilitate consistency between the proposal, and the various phases of implementation, deployment and ongoing operations. This approach assures you of immediate access to key personnel on both continents despite time differences. During early stages of project implementation, key members of the Client Touch Team may spend time at the client's premises, and/ or have a team from the client spend time with the Client Touch Team at our operations. This facilitates our ability to respond immediately to manage change requests and market influences affecting business.

1. Project Management
2. Project Staffing
3. Advisory Services