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BPO / KPO SERVICES

DATA ENTRY & CAPTURE
(FORM APPLICATION PROCESSING)

1. OCR Activity
2. Provisioning
   
3. Bill Reconciliation & Expense Management
   
4. Fax Order Entry
   
5. Transcription
   
6. Credit & Rebates
   
7. Settlement Process

APPLICATION PROCESSING

1. Dispute Resolution
   
2. Subscription Renewals 3;
   
3. Medical Coding & Billing 3;
   
4. Plan & Contract Loads 3;
   
5. Member & Provider Services 3;
   
6. Coordination of Benefits 3;
   
7. Referral Processing 3;
   
8. Surveys 3;
   
9. Auditing